Cookies Policy

Last Updated: March 2026 | Next Review: March 2027

This Cookies Policy explains what cookies are, how Cam Gray Support Services uses them on this website, and the choices you have regarding their use. Please read this policy alongside our Privacy Policy, which provides further information about how we collect and use personal data.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone or tablet — when you visit a website. They are widely used to make websites work efficiently, to improve the user experience, and to provide information to the owners of the site.

Cookies do not typically contain information that personally identifies you, but personal data that we store about you may be linked to information stored in and obtained from cookies. For more information on how we handle personal data, please refer to our Privacy Policy.

How We Use Cookies

We use cookies on this website for the following purposes:

To ensure the website functions correctly and securely
To remember your preferences and settings
To understand how visitors use our website so we can improve it
To ensure that any forms on the website — including our referral and contact forms — operate correctly and securely

We do not use cookies to serve advertising, to track you across other websites, or to sell your data to third parties.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as filling in a form or setting your privacy preferences. Without these cookies, some parts of the website may not work correctly.

Examples include cookies that remember your cookie consent preferences, maintain the security of the website, and ensure our contact and referral forms submit correctly.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you disable these cookies, some features of the website may not function as intended.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website — for example, which pages are visited most often, how long visitors spend on each page, and whether visitors encounter any errors. This information helps us improve the website and the experience we provide to visitors.

We use Google Analytics for this purpose. Google Analytics collects data in an anonymised form and does not identify individual visitors. You can find out more about how Google uses this data at policies.google.com/privacy.

Performance Cookies

These cookies collect information about how the website performs — such as page load times and any error messages encountered. This information is used solely to improve the performance of the website and is not used to identify individual visitors.

Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We do not control these cookies and they are governed by the privacy policies of the relevant third parties. Third-party cookies currently used on this website may include:

Google Analytics — for website usage analysis. See Google’s Privacy Policy for details.
WordPress — our website is built on the WordPress platform, which may set certain functional cookies necessary for the site to operate correctly.

We review the third-party services we use regularly and update this policy whenever changes are made.

Cookies can be either session cookies or persistent cookies:

Session cookies are temporary and are deleted from your device when you close your browser.
Persistent cookies remain on your device for a set period of time, or until you delete them manually. The duration of each persistent cookie varies depending on its purpose.

Strictly necessary cookies are typically session cookies. Analytics and performance cookies may persist for up to 24 months, depending on the service.

Managing and Disabling Cookies

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can update your preferences at any time by clearing your browser cookies and revisiting the site.

You can also manage cookies directly through your browser settings. Most browsers allow you to:

View the cookies that have been set on your device
Delete all or specific cookies
Block cookies from specific websites
Block all cookies from being set
Set preferences for certain types of website

Please be aware that disabling cookies — particularly strictly necessary cookies — may affect the functionality of this website and prevent certain features, including our contact and referral forms, from working correctly.

For guidance on managing cookies in the most popular browsers, please visit:

Opting Out of Google Analytics

If you would like to opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.

Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in the cookies we use or for other operational, legal or regulatory reasons. We will always display the date this policy was last updated at the top of this page. We encourage you to review this policy periodically to stay informed about our use of cookies.

Contact Us

If you have any questions about our use of cookies or this policy, please get in touch with us:

Cam Gray Support Services
205a Tettenhall Road
Wolverhampton
WV6 0DD
Email: info@camgray.co.uk
Website: Contact Us